FAQ

Frequently asked questions about KARVYX

Answers to the most common questions about KARVYX, its role as a marketplace and how a booking works.

What is KARVYX?

KARVYX is a Moroccan car rental marketplace connecting customers with partner rental agencies. The platform gathers offers, makes them comparable and follows the request through to vehicle pick-up.

Is KARVYX a rental agency?

No. KARVYX is not a rental agency and has no physical desk in cities or airports. KARVYX is an intermediary: the rental contract is signed between the customer and the partner agency.

How do I search for a vehicle?

Enter your city, dates and requirements on the website or in the KARVYX app. The platform lists the partner agency offers matching your search.

How does a booking work?

You choose an offer and confirm your booking request, then the partner agency confirms and hands over the vehicle at the agreed location. The full journey is detailed on the “How it works” page.

Does KARVYX own the vehicles?

No. The vehicles belong to the partner rental agencies, which insure, maintain and hand them over to the customer. KARVYX operates no fleet.

How do agencies join KARVYX?

A rental agency submits a partnership request, provides its company details for verification, then publishes its offers once the application is approved. Acceptance remains subject to validation by KARVYX.

Where is KARVYX available?

KARVYX operates in Morocco. The website currently documents Casablanca, Rabat, Marrakech, Fes, Tangier and Agadir, along with their main airports and train stations.

How do I contact KARVYX?

By email at contact@karvyx.com, or by phone and WhatsApp on +212 661 472 472 for customer support and +212 661 285 285 for partnerships. All channels are listed on the Contact page.