Arrivals hall — Terminal 1
The main rental counters sit on the right-hand side as you exit customs, opposite the taxi rank. International brands (Hertz, Avis, Europcar, Sixt, Budget) share this row.
Where the rental desks actually are, how the airport fee works, how to pick up without queuing, and how to return the car to the right lot — everything you need for a smooth arrival at RAK.
Key insight: KARVYX-verified agencies at RAK show the airport fee inside the total price — no surprise line item at the counter.
Marrakech Menara Airport (IATA: RAK) has a single passenger terminal for both domestic and international flights. All rental counters sit together in the arrivals hall.
The main rental counters sit on the right-hand side as you exit customs, opposite the taxi rank. International brands (Hertz, Avis, Europcar, Sixt, Budget) share this row.
Several verified Moroccan agencies (Medloc, First Car, Amsterdam Cars, Sunrise) operate smaller kiosks at the end of the counter row. Prices are typically 20–35% lower than international brands.
For KARVYX bookings, the agency agent waits at the arrivals meet & greet point holding a sign with your name. Contact is confirmed via WhatsApp before you land.
A handful of budget agencies use a shuttle to a lot 3–5 minutes from the terminal. This is disclosed on the KARVYX agency profile before you book — never a surprise at pickup.
Nearly every agency in Morocco adds an airport surcharge. Here is what it covers, how much it costs, and how to keep it under control.
A surcharge added by rental agencies when you pick up or drop off at the airport, meant to cover ONDA (airport authority) concession fees.
10% to 18% of the rental total — usually $8 to $25 on a short rental. International brands charge the higher end.
The airport fee is already included in the total price shown at search. No line item is added at the counter.
Pick up in downtown Marrakech (Guéliz or Hivernage) if your itinerary allows — a taxi from RAK to Guéliz costs 100–150 MAD (~$10–$15) and often nets out cheaper on rentals of 5+ days.
From wheels-down to driving off the RAK lot in roughly 45 minutes.
Allow 30–45 minutes from wheels-down to counter, longer during peak arrivals (evenings and weekends in high season).
For KARVYX bookings, WhatsApp your agent your baggage claim status. They will confirm the exact meeting point in the arrivals hall.
Walk around the car with the agent. Photograph every panel, the roof, the wheels and the fuel gauge with a visible timestamp. Note any existing scratch on the contract.
Review the contract: fuel policy (prefer full-to-full), mileage cap, insurance level, deposit amount. Keep a photo of the signed contract on your phone.
The most common mistake at RAK is dropping off at the wrong parking area. These four rules keep it stress-free.
Marrakech Menara has TWO rental return zones. International brands return to the covered P2 lot next to Terminal 1. Most local agencies return to the outdoor P3 lot, 200 m further. Confirm the exact spot on your contract or by WhatsApp — a wrong-lot return can cost you 30–45 minutes.
The last fuel stations before the airport are on Avenue Guemassa (Shell, Afriquia), 4 km from the terminal. Return with the tank at the level stated on the contract; keep the receipt.
Allow 30 minutes for the return inspection, plus check-in and security. RAK security lines slow down significantly on Friday and Sunday evenings.
Never leave without a signed 'restitution' document confirming the car was returned in acceptable condition and the deposit will be released. Photograph the empty vehicle after handover.
Indicative daily rates from KARVYX-verified Moroccan agencies, insurance and airport fee included. Prices in USD (approx. — the actual charge is in MAD at 1 USD ≈ 9.9 MAD).
Total price with airport fee included, WhatsApp meet & greet, and a signed return receipt every time.
See RAK agencies